Riu Cancun (Adults Only), Cancun ~ Reviews, Room Choices & Prices 2025

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About the Resort

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

The Hotel Riu Cancun is located in the heart of one of Cancun's most popular tourist areas, directly on a stunning white sandy beach with turquoise waters. This resort features contemporary design elements including gray and silver interiors complemented by glass blocks and art pieces. It provides a 24-hour All-Inclusive experience, allowing guests to enjoy a range of amenities and activities without constraints. With a wide array of culinary options and recreational facilities, it caters to families, friends, and couples alike.

Location

Situated just 1 km from Cancun's city center, the resort offers guests easy access to public transportation, with a stop directly in front of the property. Its location near the nightlife hub of the Hotel Zone makes it a popular choice for partygoers. Additionally, famous attractions such as Playa Forum and Coco Bongo are within walking distance.

Rooms

The resort offers a variety of guest rooms, equipped with amenities such as air conditioning and free WiFi. Some guestrooms include laptop-friendly workspaces and free minibars stocked with beer, soda, and water. Furthermore, a few balconies on lower floors may have obstructed views, yet the accommodations are designed for comfort and relaxation.

Eat & Drink

Guests can enjoy a buffet restaurant featuring a wide variety of dishes along with themed restaurants that serve the best in international cuisines. The 24-hour All-Inclusive service covers all meals and beverages, ensuring that visitors have access to refreshing drinks and signature dishes throughout their stay. For a perfect start, a complimentary breakfast buffet is available daily.

Leisure & Business

The resort features three fresh water swimming pools, a spa with sauna, and a fitness center to keep guests active and relaxed. Entertainment options abound, including water sports and a vibrant nightclub where visitors can dance to excellent music. Families are also catered to with RiuLand programs for children, ensuring fun for all ages.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Guest Room

Max:

3 persons

Bed options:

1 Double bed

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Suite

Max:

2 persons

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Junior Suite

Max:

3 persons

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cancun 10.5 km

Airports

Isla Mujeres (ISJ) 25.5 km

Cancun (CUN) 26.2 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Hairdresser
Beauty salon

Sports & Fitness

Fitness centre
Tubing
Billiard tables
Fitness studio

Services

Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Conference room

Children

Paid babysitting/ Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Garden area
Barbeque grills
Television in lobby
Spa & wellness centre
Jacuzzi
Treatment room

Room features

Air conditioning
Mini-bar

Location

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 9

Cancun Convention Center

960 m

Night club

Palazzo

620 m

Beach

Playa Forum

720 m

Beach

Mandala Beach Club

620 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

670 m

Night club

Daddy'O

640 m

Night club

Mandala Nightclub

640 m

Punta Nizuc - Cancún 210

Playa Lagarto

620 m

Amusement Park

Delphinus Dreams

690 m

Beach

Chac Mool Beach

1.6 km

Mar Caribe

Arrecife Chitales

780 m

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

2.4 km

Chetumal Km 36. 5

Water Park at The Grand

1.7 km

Beach

Playa Tortugas

2.2 km

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

2.2 km

Marina Adventure Bay

Bungee in Cancun

2.2 km

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

2.2 km

Harbour

Aquatours Cancun

2.3 km

Blvd. Kukulcan

Parque Ventura Cancun

2.4 km

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

3.3 km

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

3.3 km

Museum

Cancun Wax Museum

3.4 km

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

3.4 km

Aquarium

Interactive Aquarium

3.5 km

Beach

Playa Langosta

3.5 km

CancunMexico

Avenida Kukulkan

4.3 km

Park

arte Garden

3.5 km

Nearby

Night club

Coco Bongo

550 m

Night club

The City Nightclub

580 m

Gallery

Galeria Balance Cancun

100 m

Restaurants

Mextreme

450 m

Zona Hotelera Km 9 In Front Of Convention Center

Golden Sea Chinese Cuisine

310 m

Km. 8.5

Be Healthy By Elia

350 m

Blvd. Kukulcan 162 Plaza Caracol

Almadia Cancun

300 m

Boulevard Kukulcan Km 9 Seccion 1

Hanaichi

320 m

Blvd. Kukalkan Km. 9.0 Centro Commercial

Casa Tequila

360 m

Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan

Mocambo Restaurantes

230 m

Hotel Zone

Mocambo

300 m

Boulevard Kukulcan km 9.5

Calypso"s Mexican Restaurant

260 m

Avenida Kukulkan Km 8.5 Next to Cancun Center

Dag Dag

440 m

Blvd. Kukulcan Km 8.5 Plaza Lagunas

Marinero's

410 m

Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre

Ramen Hiroya

310 m

Blvd Kukulcan KM 8.5 Plaza EL Parian Local 3

Reviews and Ratings

Feedback from previous guests about their experience. <br />

62%

liked the resort and would come back

6.2/10

Nice

Rooms

6.0

Location

8.5

Service

6.0

Dining

5.5

Emma

United Kingdom, December 2024

6.6/10

The Riu Cancun is a fun place to stay with friends, featuring a beautiful beachfront and a lively atmosphere. The rooms are decent with a stunning ocean view, but there are some quirks, like a lack of privacy in the bathroom area and thin walls. While I enjoyed the buffet, the specialty dining options left much to be desired. Overall, the location is fantastic for exploring, but the service could use some improvement in communication.

Rooms

7.0

The room had a gorgeous ocean view and was cleaned daily, but it felt a bit damp, and the layout was awkward due to the shower window.

Service

5.0

The service varied; while some staff were friendly, communication at the reception was frustrating, especially regarding requests.

Location

9.0

The hotel's location is excellent, within walking distance to downtown and the nightlife, which made exploring very convenient.

Dining

6.0

The buffet had a wide selection of delicious food, but the specialty restaurants were disappointing as two were closed during my visit.

Facilities

6.0

The pool areas were nice but often crowded, and there was only one small bathroom to serve the whole pool area.

Sebastian

United Kingdom, December 2024

6.2/10

I had mixed feelings about my stay. On one hand, the beach and pools were beautiful, making for a great family-friendly environment. On the other hand, the dining options were severely lacking in variety, and the service left much to be desired, especially in the bars. Overall, it's a decent place but doesn't quite live up to its 5-star status.

Rooms

7.0

The room was spacious and very clean, but definitely not fancy. It felt more like a basic accommodation.

Service

5.0

The staff was often unfriendly, and the bar service was particularly poor. I had multiple issues with service responsiveness.

Location

9.0

The hotel's location was fantastic, with direct access to a beautiful beach. It was a lovely spot to relax at any time.

Dining

5.0

Dining was disappointing as there was little variety day to day, and the food at the buffet felt repetitive and bland.

Facilities

6.0

The facilities were alright, with beautiful pools, but not having a hot tub was a letdown.

Pete

United Kingdom, October 2024

7.4/10

I had a mixed experience at RIU Cancun. The hotel has a beautiful view and the staff was incredibly friendly and attentive. However, the room cleanliness left much to be desired with noticeable mold and dampness, which seriously affected my comfort. The dining options were enjoyable, especially the outdoor buffet overlooking the beach. Overall, while there were highlights, some significant drawbacks made the stay less than ideal.

Rooms

5.0

The rooms had a gorgeous ocean view but were plagued with mold and dampness issues that made the experience uncomfortable.

Service

9.0

The staff were fantastic and very helpful, especially during dining and at the pool areas.

Location

9.0

The hotel's location is great, close to the town and shopping centers, and right on the beach.

Dining

8.0

Dining was enjoyable with a good variety of tasty options and beautiful settings, particularly at the buffet.

Facilities

7.0

While the beach and pool areas were well-maintained, some facilities, like the elevators, could be improved.

Michael

United Kingdom, September 2024

5.4/10

Rooms

Service

Location

Dining

Facilities

Matthew

United Kingdom, August 2024

5.8/10

My stay at RIU Cancun was a mix of positive and negative experiences. While the staff was generally accommodating and friendly, which made the check-in process bearable, I found the food disappointing and the dining experience frustrating due to long wait times. The room was clean but not up to par with what I expected from a resort of this caliber. Overall, it's great for families, but I wouldn't recommend it for those seeking a more relaxed, adult-oriented getaway.

Rooms

6.0

The room was clean but felt plain and didn’t compare well to other RIU properties I’ve stayed at. It also took multiple attempts to get the key card to work.

Service

5.0

The staff were generally helpful and tried their best to assist, but I encountered significant issues during my stay that were not addressed adequately by management.

Location

7.0

The hotel is well-situated with easy access to the beach, but it can get quite crowded and noisy, especially with families.

Dining

5.0

The dining options were limited, with many restaurants closed and food not meeting the expected standard, making it hard to find quality meals.

Facilities

7.0

The pool area was nice, but the swim-up bar was too limited in drink options, as it only served beer.